Congratulations to Nancy V. Hmayed

Nancy V. Hmayed is a Media Specialist here in Dearborn Public Schools. She does terrific work helping our students learn to read, learn to love reading, learn to research and so much more! Ms. Hmayed has just been appointed to represent librarians from schools on the Library of Michigan Board of Trustees. She will apply her specialized skill and knowledge to help students throughout the entire state (while still sharing that knowledge with our students).

Mission of The Library

The Michigan Legislature created The Library of Michigan to guarantee the people of this State and their government one perpetual institution to collect and preserve Michigan publications, conduct reference and research and support libraries statewide.

Please congratulate Ms. Hmayed on this valuable and influential role. She is a shining example of the great work and valuable role that our Media Specialists provide here in Dearborn.

Clever Log in issue

We wanted to let you know that Clever logins into Chromebooks on Chrome OS 72 are not working properly in some cases. We apologize for any disruption this has caused.

We’re seeing login errors when students/teachers attempt to log into Chromebooks with Clever using their Google credentials. Users logging in with Badges, or logging in with Google credentials outside the Clever Chromebook login process are not impacted. We’ve been hard at work investigating that issue, including working with Google on a resolution.

In the meantime, we wanted to reach out with information on how you and your users can avoid running into that issue.

  • We recommend that you update to Chrome OS 72
  • Students logging into Chromebooks with Badges do not need to change their behavior
  • Students/teachers logging into Chromebooks with Google credentials should choose “Sign in with a different account” rather than “Next” on the first screen, then proceed to log in with their Google credentials

An article outlining the Clever recommended login flow is available here.

Thank you,

Katie Ginsburg

District Success

Google Document Sharing

Google has updated Contacts. In Contacts, the “groups” that individuals create are now “labels”. Unfortunately, a side effect of this change is that you can NOT pick that “group” to share documents with. That group IS still available within Gmail.

I have a ticket open with Google (as do a few others) seeking resolution.

Quiz Default Review Options in iLearn

Due to feedback from teachers, we have made some adjustments to the default settings on Quizzes in iLearn.


Checklist of default settings for iLearn Quizzes.

We know that timely feedback is one of the most powerful instructional strategies. Moodle allows for teachers to provide timely, specific feedback. Providing that feedback while students are working through quiz can assist students in learning. However, also have listened carefully to how teachers are currently using Quizzes and what they expect. It is through working with teachers that we have made the changes to the defaults. Please remember that these are the defaults. These can be changed and adjusted by the needs and use of the teacher. If your situation calls for providing instant feedback (i.e. if you are using a Quiz for students to review/practice), you can easily turn on the Specific feedback.

Teachers have the option to enter Specific feedback, General feedback and Overall feedback. These are great opportunities to communicate with students in an efficient manner.

Feedback Times:

iLearn allows for that feedback to happen at four different times for a quiz:

  1. During the attempt – is only available when ‘ How questions behave  has been set to ‘ Immediate feedback , ‘ Immediate feedback with CBM ’ or ‘ Interactive with multiple tries ’. If set to one of these options then a ‘ Check ’ button will appear below the answer and when clicked the student will submit that response and then receive immediate feedback.
  2. Immediately after the attempt means within 2 minutes of the student clicking “submit all and finish”.
  3. Later, while the quiz is still open – means after 2 minutes, but before the close date (if the quiz does not have a close date, this phase never ends).
  4. After the quiz is closedmeans what it says (you never get here for quizzes without a close date).

Feedback Type

Additionally, iLearn allows for the following information to be conveyed:

  • The attempt – Will show how the student responded to each question.
  • Whether correct – Displays whether the students response to each question is correct or incorrect*.
  • PointsThe numerical points for each question and the overall attempt score.
  • Specific feedback – Will show the feedback for the response to the answer as set when adding the question to the quiz. Each response to a question can have feedback for both correct and incorrect answers. This is entered by the teacher in the appropriate section of each question. (*noted as one of the most powerful instructional strategies). 
  • General feedback – Displays the general feedback for the whole question as set when adding the question to the quiz. You can use the general feedback to give students some background to what knowledge the question was testing.
  • Right answer – Reveals the correct answer to each question, whether the student answered correctly or not
  • Overall feedback – Displays feedback for the entire quiz as set in the quiz settings

The new defaults will just show the student their answer while they are attempting the quiz. After they have attempted the quiz, it will students will see points and overall feedback, but nothing specific. After the Quiz is closed, students would receive feedback on why their answers are correct or not (if entered by the teacher).


Please know that the Tech Coaches are available to assist you in utilizing iLearn for student achievement. You can reach out to them on their blog.


*Note: Currently, the Answers display is a bit inconsistent between different question types. For example, the matching question type shows students which of their responses are correct, but does not tell them the right answer for the ones they got wrong. The short answer and multiple choices question types do tell the student what the correct answer is.

A Few Thoughts About Online Security

Troy Hunt (no relation, but a really great first name) has a post explaining “Collection #1” on his blog. Rarely do people read about online security because it can be complex and confusing. However, online security is crucial. In the case of identity theft, it general takes between 100 to 200 hours and six months to fix. While it isn’t fun to protect your identity, it sure beats the frustration involved in spending hundreds of hours to fix.

Troy’s information is powerful and useful. I suggest that you take a few minutes to read the post.

What follows is some basic information and advice.

Collection #1

Collection #1 is a database of almost 773 million unique email addresses (there are actually 2,692,818,238 rows of data – some are duplicates). This means that almost assuredly your email and password combination (at least one the you’ve used somewhere) are known by hackers.


How do you know for sure if your email has been leaked? Head over to Have I Been Pwned. Enter your email address. Click on the “pwned?” button. I’ll share that a couple of my email addresses are available to hackers/spammers (some on sites that I’ve completely forgotten about/not sure I ever went there) and some aren’t.  The results also include what was leaked. In some cases, the leaked information is demographic information; in other cases, user names and passwords were leaked. See the results below:

Email Address #1

Email Address #2

Credential Stuffing

So, how do hackers and spammers use this information? One way is credential stuffing. Essentially, they take the user names and passwords that have been leaked and try those on other sites. Since many people reuse passwords and email addresses, it is very likely that one combination will work in many places. Importantly, this doesn’t mean that you specifically were targeted, just that you were on the list. (Many people think that they are “safe” because they aren’t well known, aren’t especially “rich”, aren’t on a lot of sites, etc. Credential stuffing isn’t personal at all- to hackers. It become very personal for you if it works and you have to deal with the cleanup).

Next Steps

This is where I recommend to never reuse passphrases. In order to realistically do that, a Password Manager is a must. I’ve written about these before. Free options exist but are limited to a small number of devices. This is one of those things that I’m willing to pay for. (And I have. I purchased a family account of 1Password many, many years ago. 1Password has teamed up with Have I Been Pwned, but this isn’t a sales pitch for them. There are several good password managers available).

Most importantly, do not reuse the same password (passphrase) over and over.

Turn on 2 Step Authentication wherever possible. Although certainly not a cure-all, 2 Step Authentication can be a powerful assist in keeping you safe.



As you know, most of the time when you need help, you create a ticket within the Helpdesk system. However, there are a few things that are very specific and a form does a better job. In the past, these were located on the Technology blog (and still are). However, to streamline things for end users, we’ve now added a few requests to the login page of the Helpdesk system.

Screen shot of helpdesk login page

These are broken into two sections: User Requests & Administrative Requests. User requests include the Gmail picture correction/deletion request and phone extensions on multiple phones request. The Administrative Requests are for use by principals (administrators) or those acting on their behalf.


We are aware of some teachers using the Remind service. Please be aware of the following:

Verizon Wireless customers who use the free Remind service will not be able to receive or send text messages as of January 28, 2019.
If you communicate with your class on Remind: People who normally get your Remind messages as texts may no longer receive them.
If you have Verizon Wireless as your phone carrier: You’ll no longer receive Remind text notifications.



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