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Virtual Meetings on Chromebooks

Google has identified an issue with Chrome OS 85 and virtual meetings (Zoom, Google Meet, Bluejeans, WebEx, etc). This issue causes freezing, audio degradation, video degradation and connectivity issues.

Cause:

Google has confirmed that OS Version 85 enabled security mitigation patches that caused an approximate 30% increase in CPU utilization causing Virtual Meeting issues.

Resolution:

Google will roll back the security mitigation patches within OS 85. This update will be pushed to users

Resolution Timeline:
OS Build: Due EOD Friday, 9/25
Testing: 9/25 thru 9/28
Phased Rollout: Starting Monday, 9/28
100% roll out anticipated by Mid-week or 10/1.

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